You acknowledge that the Company hereby grants you a limited, non-exclusive, non-transferable, royalty free license to use the Platform for the purposes of availing the following services from the Company, collectively hereinafter referred to as (the “Platform Services”):
The Company is a SEBI registered Research Analyst. It is hereby clarified that the Company is not rendering the services of any broker or listed Company nor have any benefits in the companies, Indexes, ETFs etc given the portfolios and is merely providing a platform to its users to facilitate the transaction of investment in chosen Portfolio Plan. The Platform offers the purchase of Stocks, Government Securities, Bond, Exchange Traded Funds (ETF), mutual fund, on which the Company will receive commissions from Brokers. Please note that the Company only facilitates the securities transactions through the Platform and will not be liable in any manner with respect to the Securities allotted to you by the Broker.
In case of any dissatisfaction with the Platform Services, you shall first file a formal complaint with the customer service of the Company, as may be applicable, prior to pursuing any other recourse. The complaints can be lodged at [email protected] and, upon lodging a complaint, you agree to provide complete support to the customer service team with such reasonable information as may be sought by them from you. The decision of the Company on your complaint shall be final and you agree to be bound by the same.
Round-Ups are a feature of the Platform that enable you to invest small amounts of money on a daily basis.
You acknowledge and agree that you must use the Mobile Application in order to use the Round Ups feature of your Account. If you use the Round Ups feature, you agree to grant permission for the Mobile Application to access the SMS that is generated when you make a purchase transaction using a Payment Method. This access enables us to identify the Purchase Amount. You may revoke this permission at any time, in which case the Round-Ups feature will be disabled within three (3) Business Days.
Each Business Day that the Pending Daily Round-Up Total equals at least one rupee, the Mobile Application will automatically initiate a Round Up Deposit and a Round-Up Purchase. For the Round-Up Deposit, you authorize the Round-Up Portfolio to initiate a transfer of the Pending Daily Round-Up Total from your Funding Source to the Round-Up Portfolio. For the Round-Up Purchase, you authorize the Round-Up Portfolio to apply the amount of the Round-Up Deposit to the purchase of securities for investment in your folio in the Round-Up Scheme, with the allotment of units to occur per the Terms and Conditions listed in the Scheme Information Document of the Round-Up Scheme. The Round-Up Purchase shall be made within one Business Day after the Round Up Deposit is received by the Round-Up Portfolio.
You agree that the Round-Up Deposit and the Round-Up Purchase will be made automatically, without requiring a one-time password (“OTP”) from you. In no event shall the Company or the Round-Up Portfolio be liable if a purchase of goods or services is misidentified as qualifying or not qualifying as a Round-Up. You further agree to maintain sufficient funds in your Funding Source to enable a Round-Up Deposit without incurring an insufficient funds fee. Neither the Company nor the Round-Up Portfolio nor any third party shall be liable for any such fees.
You agree that you shall not copy, reproduce, sell, redistribute, publish, enter into a database, display, perform, modify, alter, transmit, license, create derivatives from, transfer or in any way exploit any part of any information, content, materials, services available from or through the Platform, except that you may download the Platform for your own personal, internal use and non-commercial use.
You agree that you will not use the Platform in any manner or engage in any activity that may damage, disable or impair or adversely affect the use of the Platform or interfere with any other users’ use, legal rights, or enjoyment of the Platform. Further, you agree not to remove any text, copyright or other proprietary notices contained in the content downloaded from the Platform.
Further, you undertake not to:
In order to access the Platform Services on the Platform and your account on the Platform (“Account”), you must register on the Platform by providing details about yourself including, but not limited to, mobile number, mother’s name, father’s name, email address, password, date of birth, gender, Permanent Account Number (“PAN”), Aadhaar Card Number, signature, marital status, nominee details, cancelled cheque, photograph and video recording, and other information as may be required by the Company from time to time. Your Account will be activated once the Company undertakes or confirms your KYC verification in accordance with the Know Your Client (“KYC”) guidelines issued by the Securities and Exchange Board of India (“SEBI”) and Broker based on the information provided by you. We may also ask you for certain financial information, including your billing address, bank account details, credit card number, expiration date and/or other payment related details or other payment method data, and debit instructions or other standing instructions to process payments for the Platform Services. The Company may ask you to provide certain additional information about yourself on a case to case basis. You shall ensure and confirm that the Account information provided by you is complete, accurate and up to date. If there is any change in the Account information, it is your responsibility to promptly update your Account information on the Platform. If you provide any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or if the Company has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, the Company has the right to suspend or terminate your Account and refuse any and all current or future use of the Platform (or any portion thereof) at its discretion, in addition to any right that the Company may have against you at law or in equity, for any misrepresentation of information provided by you. You will be responsible for maintaining the confidentiality of the Account information and are fully responsible for all activities that occur under your Account and also agree to keep your login credentials safe and confidential at all times. You further agree to change your login credentials regularly and, in case of any actual or suspected unauthorized use of your Account, change your login credentials and inform the Company immediately. The Company cannot and will not be liable for any loss or damage arising from your failure to comply with this provision. You may be held liable for losses incurred by the Company or any other user of or visitor to the Platform due to authorized or unauthorized use of your Account as a result of your failure in keeping your Account information secure and confidential.
If you believe the Platform violates your intellectual property, you must promptly notify the Company in writing at [email protected] These notifications should be submitted only by the owner of the intellectual property or an agent authorized to act on his/her behalf. Any false claim by you may result in the termination of your access to the Platform. You are required to provide the following details in your notice: ▪ the intellectual property that you believe is being infringed; ▪ the item that you believe is infringing, including sufficient information about where the item is located on the Platform; ▪ a statement that you believe in good faith that the item you have identified as infringing is not authorized by the intellectual property owner, its agent, or the law to be used in connection with the Platform; ▪ Your contact details, such as your address, mobile number, and/or email; ▪ a statement that the information you provided in your notice is accurate, and that you are the intellectual property owner or an agent authorized to act on behalf of the intellectual property owner whose intellectual property is being infringed; and ▪ Your physical or electronic signature.
The transactions on the Platform with respect to the Platform Services will be completed only after successful transfer of money from your registered bank account to the Broker Pool Account. Please note that the securities will be credited to your Demat Account after the purchase by our algorithmic technology from the date of successful transfer of such amount, or within such period as the concerned AMC may take. You hereby agree and acknowledge that the transactions on the Platform once completed cannot be cancelled by you.
You hereby expressly agree to receive communication (including transactional messages) or by way of SMS, email and/or WhatsApp from the Company or any third party in connection with the Platform Services or your registration on the Platform. You can unsubscribe/opt-out from receiving certain communications through SMS and e-mail anytime by contacting the Company at [email protected]
As part of the Services, or in connection with the actions necessary to apply for the Services, you may receive notifications, alerts, emails, or other types of messages regarding the Services (for example, Two-Factor Verification, suspicious activity alerts, or money movement confirmations). We may also periodically send you emails that directly promote the Services and Program (for example, new offerings or features we provide, recommendations, special offers or promotions). When you receive such promotional emails from us you will have the opportunity to "opt-out" by following the unsubscribe instructions provided in the email you receive. When you access the Site, the Application or any of the other features of the Program through a mobile network, your network or roaming provider’s messaging data and other rates and fees may apply. You are solely responsible for any carrier charges incurred as a result of phone and/or text communications from Acorns. Acorns and Carriers are not liable for delayed or undelivered messages.